All-new XealAI

Stop sending your customers to your competition.

You set up the infrastructure, the advertising, and the referrals, and then send people to voicemail or a poorly trained, high-turnover answering service.

Industry research puts unanswered SMB calls near 62%, and about 85% of those people never call back. Harness your efforts with XealAI: a front line that answers, books, and keeps the work you already paid to attract.

Live call Your number · Voice AI

Results

Every call gets a clear next step.

Your line stays open. Callers get answers. Your team receives booked appointments or complete new-customer intake, ready for the right next step.

Professional answering a live after-hours call at a modern reception desk

01 Capture

Every ring reaches a live answer

After-hours and rush-hour callers still get a real conversation that books for you, not a voicemail box.

Appointment and schedule being written into a planner with a calendar nearby

02 Book

Work lands on the calendar

Estimates, tables, and appointments get set while interest is high, so you wake up to a fuller day.

Local business owner warmly welcoming a returning customer at the counter

03 Grow

Past customers come back

Reviews, follow-ups, and win-back campaigns keep more people returning and spending again.

Always on · Always ready

A fully trained assistant that never misses a ring.

XealAI can be your 24/7/365 front line, or cover the inbound calls you choose. It is sharp on every answer and built around what you want customers to know.

Answers every call Nights, weekends, storms, and lunch rushes. The line stays open so opportunity stays yours.
Answers every question Trained end to end on your services, hours, pricing rules, and FAQs so customers get clear next steps.
Escalates when it should Routine intake stays automated. High-value or complex moments hand off cleanly to your team.
Full 24/7/365 support No missed calls. No smoke breaks. No bad days. No vacation gaps. No HR overhead to keep the phone covered.
Trained your way From first greeting to final booking, it knows what you want customers to hear and how you want work scheduled.
Always ready to process and respond Questions get answered, details get captured, and appointments get set, consistently, every time the phone rings.

Your call flow

You decide when XealAI answers.

Keep the personal touch when you want it. Turn on a trained XealAI front line for the inbound calls your team cannot, or should not, handle.

01 / Missed calls

Never let voicemail take the lead.

Your team gets the first chance to answer. If they are busy, XealAI steps in, captures what the caller needs, and immediately notifies your team with the details.

02 / After hours

Close the office, not the phone line.

Keep calls personal during business hours, then let XealAI professionally answer nights, weekends, holidays, and the hours you choose.

03 / Combined coverage

Your team first. XealAI when needed.

During the day, unanswered calls roll to XealAI instead of voicemail. After hours, XealAI can answer every inbound call so opportunity does not wait until morning.

04 / Busy-desk backup

Keep serving the customer in front of you.

When your front desk, service counter, or field team is busy, forward inbound calls to XealAI for intake, answers, booking, and appropriate routing.

05 / New-customer intake

Capture the lead. Call back on your terms.

XealAI gathers the potential customer’s contact details, service need, location, and preferred way and time to be reached. It can answer approved questions and ask your qualifying questions, then sends your team a complete intake so they can call back as soon as possible or during the customer’s preferred time window.

Configured for your business

More than one way to keep the line open.

Some businesses want appointments booked immediately. Others want XealAI to collect new-customer details, answer approved questions, qualify the opportunity, and send their team a complete intake for follow-up. XealAI can also handle first-line inbound support, non-customer inquiries such as vendor or hiring calls, and escalation rules. We build the call flow around your hours, services, rules, and preferred next step.

Speed to lead

The first business that answers wins more of the work.

Whether someone needs a table tonight, a same-day estimate, or a quick yes on whether you handle their case, the business that picks up first usually owns the next step. Most small businesses do not.

~62%

SMB calls go unanswered

Industry research finds roughly six in ten calls to small and mid-sized businesses never get a live answer.

85%

Won’t call back if you miss them

When the first ring fails, most people move on. You paid for the lead; the competitor who answers keeps it.

4.8%

Voicemails that get a reply

About 1 in 20 voicemails receive a response. Many callers never leave one. Voicemail is not a sales plan.

~27%

Home-services miss rate (normal day)

Trades already lose about 1 in 4 inbound rings when crews are busy—before storm weeks push miss rates to 50–70%.

$486/day

Illustrative loss model

Missing ~10 calls a day with two potential conversions: ~$2,430/week, ~$126k/year in one common model.

~$1,200

Per missed home-service call

Industry averages often put four figures of revenue at risk each time a qualified job lead never connects.

<20s

Patience runs out

Over 60% of customers hang up after 20 seconds on hold; 25% will not wait 10. Speed is the product.

92%

Still talk on the phone

Most customer interactions still happen by phone. The channel is not dying—unanswered lines are.

Restaurants & hospitality

Still open? Table for four?

Guests calling at 8:40pm, on a Saturday rush, or from the parking lot will try the next place if you bounce to voicemail. Live answer books the party, confirms hours, and keeps them walking to your door.

Home-service contractors

Need someone now?

On normal days, home services already miss about 27% of inbound calls. After storms and busy weeks, field patterns on roofing and restoration show many shops miss 50–70%, with the first 72 hours often deciding who inspects and who is locked out. Nearly half of inbound can be qualified leads.

Offices & professional services

Do you handle my case?

Prospective clients asking about litigation, intake criteria, or after-hours consults rarely leave three voicemails—and about 41% of people never leave a voicemail at all. A trained front line answers the question, captures the basics, and books fit people on the right calendar.

Same principle. Different industries.

  • Restaurant: “Are you still seating?” answered live becomes a reservation, not a drive to the competitor two doors down.
  • Attorney / office: “Do you handle litigation like mine?” answered live becomes a screened consult, not a cold lead that never calls back.
  • Contractor (storm week case study): one shop attributed about $250,000 in revenue to 14 after-hours storm-related calls handled by AI answering that would previously have hit voicemail. That figure is from a single case study and may not be representative of your results. The principle still holds: capture the demand your ads, signs, and reputation already send you.

Read the full breakdown: cost of missed calls, voicemail, and home-service math

SMB unanswered rates (~62%), callback behavior (~85%), voicemail response (~4.8%), hold patience, and financial models are drawn from published industry call-handling research (answering services, home-service platforms, and phone CX studies). Storm percentages and surge figures are from contractor field patterns. They illustrate risk, not a claim that every restaurant or law firm misses 50–70% of calls. Dollar figures are illustrative models or industry averages only—not a promise of similar results with XealAI. Outcomes vary by market, staffing, offer, and season. Full source deck: Insights.

Built for businesses that book

Built for every business that takes calls and books work.

Restaurants, home-service contractors, and professional offices are just the start. Tell us how you sell, we map the front line to it.

Packed restaurant dining room at peak service

Restaurants & hospitality

Fill more tables and events

Choose this if you lose covers when the phone rings during service.

  • Reservations and overflow calls handled so guests hear yes
  • Rush and closed-hour demand captured
  • Regulars stay in the loop
Roofing crew installing shingles on a residential roof

Home-service contractors

Turn more calls into jobs

Choose this if a missed call is a missed job (~$1,200 industry average at risk per miss).

  • New leads answered and booked while crews stay on-site
  • Open quotes followed up
  • Urgent work sorted from routine
Busy open office with people working at desks

Offices & professional services

Book more of the right appointments

Choose this if intake eats your team's day.

  • Intake and first-time questions handled so fit clients land on the calendar faster
  • More qualified consults booked
  • Cleaner first-contact details, less phone tag

Retail, clinics, multi-location brands, and more. If you take calls and book work, XealAI is built for you.

Plans

Simple plans. Clear prices. Get started today.

Start with voice that answers and books. Step up when you want reviews, follow-up, and full marketing. Cancel within 60 days if it isn't for you.

Start here

Voice Receptionist

Best if you need inbound calls answered and handled on your schedule, from missed-call backup to full 24/7 coverage.

$197 /mo

Custom setup usually $2,500 · waived for founding partners

  • 24/7 answer so more leads become appointments
  • 100 minutes included (~50 short calls)
  • Appointment booked or qualified lead captured while they're still on the line
  • Then $0.25 per phone minute

100 minutes covers about 50 two-minute calls a month at no extra charge. Your agent keeps working nights, weekends, and busy rushes.

Need more talk time plus inbox, chat, and reviews? Voice + Automation includes 250 minutes.

Get started today
Full suite

Voice + Marketing Suite

Best if you want XealAI to keep the calendar full, not just answer the phone.

$597 /mo

Custom setup usually $5,000 · waived for founding partners

  • Everything in Voice + Automation
  • 350 minutes included (~175 short calls)
  • Full XealAI CRM - every conversation, contact, and follow-up managed for you in the background
  • Social planner so you stay top of mind
  • Automations that follow up for you
  • Customer reactivation to win back dormant customers and lost leads
  • Email and SMS campaigns (SMS, iMessage, emails billed separately)
  • Then $0.25 per phone minute over the included amount

350 minutes covers about 175 two-minute calls a month so the line stays open while win-back and campaigns fill the calendar. Campaign send costs are pass-through at cost; a typical reactivation blast to 500 past customers runs a few dollars, not a surprise.

Get started today

Founding partner window closes

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Launch offer · All-new XealAI

I'm absorbing the entire cost of setting up your custom voice agent for the next 10 clients.

We're celebrating the re-launch of XealAI. You get turbo-charged voice quality, higher support, and agents customized to how you sell so every call can convert into a booking.

For this launch, I'm covering setup so we can build a wave of new case studies and testimonials with partners who go live fast.

Custom setup value

This custom work is usually $2,500 on Voice plans and $5,000 on Voice + Marketing Suite.

For founding partners, it's on us.

  • Only 10 founding partners through August 15th. We can only take on so many clients at once, and this deal will not last.
  • 1-year agreement, billed monthly or annually
  • Cancel anytime in the first 60 days if you're not happy. You're going to be happy, though.
  • Looking for testimonials from contractors, restaurant owners, and attorneys

Proof

Businesses trust the team behind XealAI.

XealAI is built and delivered by Xeal Publishing LLC, 30 years of getting local businesses more calls, more bookings, and more revenue.

Tony is unbelievably responsive, caring, and strategic with any of your digital marketing needs. He is an excellent troubleshooter and will make sure projects get completed quickly and thoroughly. What a joy to work with!
Steven JonesOwner/Operator, Tulsa Renew
Tony's company, Xeal, delivered the best results ever from a marketing/PR campaign. Within weeks I was interviewed by the Wall Street Journal. The publicity and endorsement continues to this day and helps us close more business.
Brian GeerySaaS Sales
Tony Baker is without question one of the most creative and innovative marketing professionals of our time, a real thought-leader who is always 3 steps ahead of the industry.
Christian OphusPresident & CEO, Emerge Publishing
Tony was an amazing mentor and colleague... He is an innovator, job creator, expert, and mentor.
Taylor YorkProServe Manager, Amazon Web Services (AWS)

About

The team behind the front line.

XealAI is built by Xeal Publishing LLC, a web development, marketing, and publicity agency that has helped small businesses grow for over 30 years, from home-service contractors and restaurants to attorneys and doctors. We've always been about one thing: turning attention into booked work.

XealAI packages that experience into an always-on front line that answers, books, and follows up for you, day and night. Headless CRM, reputation, and marketing when you are ready, without a new software stack to learn.

Business growth analytics and rising results

FAQ

Answers owners ask before they go live.

Straight talk on booking more work, plan fit, setup, and what you get day one.

What does XealAI do for my business?

XealAI answers your phone 24/7, books appointments and jobs while interest is high, and can handle chat, reviews, follow-up, and win-back so more callers become calendar wins.

Why does live answer beat voicemail?

Industry research finds that roughly 62% of calls to small and mid-sized businesses go unanswered, and about 85% of people whose call is missed will not try again. Only about 1 in 20 voicemails get a response; many callers never leave one. On normal days many home-service trades already miss about 1 in 4 calls; after storms, contractors can miss 50–70%. The first clear answer usually owns the next step. See the full stats.

What is a Headless CRM?

We track relationships and automate workflows in the background. There is no extra software for you to learn. Leads, conversations, and follow-up stay organized while you run the business.

How is Voice + Automation different from Voice Receptionist?

Voice Receptionist answers and books with 100 minutes included. Voice + Automation steps up to 250 minutes and adds Headless CRM, website chat, a shared inbox for calls/texts/chat, and review replies written in your voice so reputation work keeps up with every job.

What does Voice + Marketing Suite add?

Everything in Voice + Automation, plus 350 included minutes, social planning, deeper automations, customer reactivation for dormant leads, and email/SMS campaigns. SMS, iMessage, and emails are billed separately. Phone minutes over the included amount are $0.25/min on every plan.

How fast do I go live after I sign up?

Checkout is self-serve online. Onboarding starts immediately after payment. You share hours, services, and calendar. We configure scripts and routing so your agent can start capturing calls.

What is the founding partner offer?

For the next 10 founding partners through August 15th, custom setup is waived (usually $2,500 on Voice plans and $5,000 on Voice + Marketing Suite) with a 1-year agreement billed monthly or annually. Cancel anytime in the first 60 days.

What do the plans cost?

Voice Receptionist $197/mo ($1,970/yr) with 100 minutes. Voice + Automation $397/mo ($3,970/yr) with 250 minutes. Voice + Marketing Suite $597/mo ($5,970/yr) with 350 minutes. Annual includes 2 months free. Over the included amount, phone minutes are $0.25/min. SMS, iMessage, and email campaigns are billed separately.

Is XealAI only for contractors?

No. Restaurants, professional offices, retail, clinics, multi-location brands, and any business that takes calls and books work can use XealAI. Home-service contractors see the biggest surge upside after weather events.

Will this replace my office staff?

Most teams use XealAI for nights, weekends, overflow, and rush hours so people stay on high-value work. Your front line stays open even when the desk is full.

How do I get started?

Pick a plan, choose monthly or annual, and checkout with Stripe. No sales call required. Questions? Email info@xealai.com or call +1 908-308-9325.

Do I have to use XealAI 24/7?

No. XealAI can answer every inbound call around the clock, but it can also be configured for missed calls, after-hours coverage, lunch breaks, overflow, and other times your team needs backup. You decide when calls route to your agent.

What happens if my team misses a call?

Instead of sending the caller to voicemail, you can route unanswered inbound calls to XealAI. The agent can answer common questions, capture the reason for the call, book the next step when appropriate, and notify your team with the details.

Can XealAI help when my front desk is busy?

Yes. When staff are helping customers, working in the field, or handling a rush, XealAI can take inbound overflow calls. It gives callers a clear next step while your team stays focused on the person or job in front of them.

Can XealAI collect new-customer information without booking an appointment?

Yes. XealAI can serve as your new-customer intake line. It can capture the caller’s name, phone number, email, service need, location, and preferred contact method. It can also answer approved questions and ask the qualifying questions you choose. Your team receives the complete intake and can call the customer back as soon as possible or during their preferred time window.

Can XealAI handle support or non-customer calls?

Yes. XealAI can act as a first line for inbound support, answer approved routine questions, collect the right details, and route or escalate the call based on your rules. It can also qualify and route inquiries such as vendor or hiring calls so your team gets fewer interruptions.